Shipping Policy

Thank you for shopping with us. We work hard to process and deliver your order as quickly as possible.

Order Processing

Orders are typically processed within [1–3 business days]. Orders are not processed, shipped, or delivered on weekends or public holidays. During busy periods, processing may take a little longer.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Estimated delivery times after your order ships:

• Standard shipping: [10-15 business days]

• Express shipping: [5-7 business days]

• International shipping: [10–23 business days]

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs, or other circumstances outside our control.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available. Please allow up to [24–48 hours] for tracking to update.

International Orders

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in the product or shipping price unless stated at checkout.

Address Changes

Please make sure your shipping address is correct before placing your order. Contact us at [your support email] as soon as possible if you need to make a change. We cannot guarantee changes once an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

We are not responsible for packages marked as delivered by the carrier but later reported missing. If your order arrives damaged, please contact us within [7 days] of delivery with your order number and photos of the damage so we can help.

Questions

For shipping questions, contact us at support@theuntensils.com